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Line Eidstø

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  1. 29 votes
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    Line Eidstø commented  · 

    If you could configure an extra e-mail address to receive a copy of each claim letter sent, this would also make it much easier to manage claims. You would then be able to search the e-mail to find the correct letter, and you could look at the dates to control what went out a specific date. In addition you could then control the claim e-mails as they are sent, even if the job is aborted. We have experienced the claim job malfunctioning and no claim letters were then saved under attachements on the vendor, and we had no control over what had been sent.

    This should be an option for all claim letters, both for purchase and legal deposit.

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  2. 23 votes
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  3. 14 votes
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    Line Eidstø supported this idea  · 
  4. 20 votes
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    Line Eidstø supported this idea  · 
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    Line Eidstø commented  · 

    It would still be practical for the POL to link to the receiving workbench, especially for periodicals. For continuous orders only items in claim are possible to receive directly on the POL, in addition it is not practical to use the POL to receive periodicals when there are a lot of issues. In some instances for monographs it is not practical to use the new option for receiving in the POL, in regards to f example printing barcodes and additional functionality which is only available in the receiving workbench. A link from the POL to the receiving workbench would in these instances be a good option.

  5. 292 votes
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    Line Eidstø commented  · 

    We are also experiencing this as a problem. Each time we create predicted items we need to use "run a job" or the cloud app "multiple item edit" to generate a new description for the predicted items. This takes a lot of time, and seems unnecessarily complicated. In our configuration, under resources - general - description templates, the logic for how the description should look has been created. This logic should be used when creating the predicted items.

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  6. 13 votes
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  7. 21 votes
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  8. 29 votes
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  9. 12 votes
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  10. 42 votes
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  11. 8 votes
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  12. 19 votes
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  13. 18 votes
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  14. 418 votes
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  15. 35 votes
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  16. 22 votes
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  17. 101 votes
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