Please add Description field to Patron Services page: Request tab
(Idea partially implemented July 2021 when idea submitted by wanting chun was put into place for loan and return tabs on the patron services page--description still needs to be added to the requests tab as per that enhancement request, which is reposted and lightly edited here)
Currently, there is no Description field in Patron Services page for the requests tab. Library staff are not able to immediately recognize which issue, volume, or number is requested by a patron at a glance in this page.
When circulation desk staff help patron to check or see their loans in Request tab, Description field is not visible.
Or, if a patron requests different issues under the same title at a time, when he/she comes to circulation desk and wants to pick up his/her requested items, library staff will need to spend more steps to check the Description of each item. This takes too much time when it is busy at circulation desk.
Please also add Description field into the Request tab in Patron Services page as per the original enhancement idea, thank you!
The Requests tab in the patrons services workbench will have a ‘Description’ column with the description of the request, where it is relevant
Stephanie Roach commented
The original request for this feature submitted by wanting chun was partially implemented July 2021 (description column now available for loans and returns tab of patron services). This idea is a slightly modified version of that one, available here: