We have Direct Linking turned on for articles, but there are always some cases where the article can't be found and the link takes the user to the resolver window. Our users are mystified by this window because there is no Tufts branding and they aren't at all sure where they have landed or what they are supposed to do there. Our previous resolver allowed us to fully customize this window. I asked Support about it and they said it isn't customizable. We need to be able to brand it.