Blocks tab on User Details screen should display system assigned blocks as well as librarian assigned blocks.
The blocks tab on the User Details screen should display system assigned blocks as well as librarian assigned blocks.
It is confusing for staff if a user is blocked but the block doesn't show on the user details screen, only via Manage Patron Services.
This idea is partly related to "Make Manage Fulfillment Activities the same thing as Manage Patron Services" (https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/36274744-make-manage-fulfillment-activities-the-same-thing) - one of the ongoing issues with Alma from a staff point of view are the number of different screens things are under, and not in a particularly intuitive way. Waive a fine here, pay a fine there. See a system block here, see a librarian block there. It would be much better if things could be brought together, both day to day for staff and also to make it easier for new staff to learn the system.
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Falk Hartwig commented
We support this idea. If a user account is blocked for overcharging, the user cannot see this in their user account. All kinds of blocks, if automatically or staff managed, should be clearly visible to users in Primo and to staff in Alma.
Falk Hartwig,
Hochschule für Musik Nürnberg, Germany -
Manu Schwendener commented
+1