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Helen Barrell

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  1. 51 votes
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    Helen Barrell shared this idea  · 
  2. 34 votes
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    Helen Barrell shared this idea  · 
  3. 42 votes
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    Helen Barrell commented  · 

    This would be incredibly helpful and I wouldn't think too hard to implement!

    Helen Barrell supported this idea  · 
  4. 23 votes
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    Helen Barrell supported this idea  · 
  5. 303 votes
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    Helen Barrell supported this idea  · 
  6. 188 votes
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    Helen Barrell commented  · 

    We would also like the ability to send the borrowing activity email as scheduled (once a month) plus on demand when a borrower asks, but to turn it off so it doesn't automatically send when renewing items. This has caused us issues with borrowers who might have racked up many fines which we're in the process of waiving, and they've been upset receiving an automated email telling them they've got a huge fine to pay. To get round this, we have to warn them that the email is coming as part of the procedure, but it would be far better to have the control to turn it off from sending automatically in that situation.

    Helen Barrell supported this idea  · 

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