Increase the 10MB email attachment limit for digitization requests
Currently the limit for email attachments when filling digitization requests is 10MB. We would like institutions to be able to choose their own limit that suits their own institutional email policies (e.g. Otago's attachment limit on their email server is 30MB). Other institutions may wish to have a lower limit so it should be possible to set a limit that is appropriate up to a maximum value that can be supported by the Alma email infrastructure. Our staff frequently bump into the 10MB limit which leads to them cancelling digitization requests in Alma and then manually emailing the attachment to the user which is an inefficient use of technology.
Note that this request is different from "Document Delivery - 10 MB Attachment Limit too small" (https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/35142943-document-delivery-10-mb-attachment-limit-too-sma) which is focused on attachments that are uploaded to Alma and a link sent to the user rather than on email attachments.
As stated in the comment for this idea, we understand the need to have a file uploaded in various sizes so we will handle this as part of the “ship digitally” option as an alternative to the actual attachment of the file.
“Ship digitally” will send a link to the email recipient which will enable them to download the attachment. see more information here: https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/030Fulfillment/040Resource_Requests/070Digitization_Processing#Attaching_Digitized_Items_to_Be_Sent_to_a_Patron
Although you specified that your request relates to file attachments, our proposed solution is to increase the file sizes of those attachments which are sent via a link. Here is the idea exchange which relates to this:
Chris Schroeven commented
Agree, limit should be higher then 10MB!!
KU Leuven Social Sciences
In the biomedical library at KU Leuven we regularly meet the 10 MB limit. I'm all for the increase:-)
KULeuven - LIBIS commented
Same here at KULeuven! Our institutional limit is 25 MB. Would be great if we could align this!
François Renaville commented
Thanks for submitting this idea, Simon! Increasing the email attachment limit for digitization requests would indeed be great!
Peter Jansen commented
For the University of Auckland this limit is likely to become an issue as more of our print collection is housed off campus. We are receiving an increasing number of Digitization requests for attachments which are substantially larger than Alma's 10MB limit. A case in point are Fine Arts Library books which require good quality colour scans.