Allow Acq managers to force POs to close.
There are a number of occasions where POs get stuck at 'sent' where they should be closed. Currently we have to contact Salesforce to close these which is needlessly time consuming for all parties. It would be very helpful if Alma had the option select closed as a status type that would override the sent status regardless of activation/receipt status of the order.
Susan Smith
shared this idea
This was identofied as a defect that was resolved as part of Alma January release
In some cases, the PO status was stuck in Sent even though all PO Lines were closed or cancelled. This was fixed.
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Davin Pate
commented
Hoping this is released soon. Have seen this issue and reported it since 2013. In addition there are "Ready" status invoices that cannot be closed that managers should be able to force closed when needed.
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Anonymous
commented
This would be great - we have some stuck in sent
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Carol Avorgbedor
commented
This would be so helpful for both POs and POLs; we have a considerable issue with POLs for which we are not given an option to Close.
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Anonymous
commented
Yes, would also like this at the POL level.
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Tom Francis
commented
This is a great idea, thanks Susan. All my votes are tied up elsewhere, but if I could vote for this, I would!
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Anne Bell
commented
Absolutely. It is very frustrating and also confusing as sometimes the close option is not visible. This may be due to a status in another part of the workflow but should not affect the ability to close the PO.
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Bertrand Daldy
commented
Although there are ways to force a PO into closed status (depending on the cause), it can be time consuming. Sometimes, a POL has the closed option available and at other times it doesn't which is confusing. This suggestion would be great if adopted.
Bertrand Daldy -
Anonymous
commented
Yes, great idea
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Andrée Rathemacher
commented
Yes please.
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Anonymous
commented
Great idea! I would love to have this on PO Line level as well.