'Not Needed After' date should be mandatory on patron physical request form.
It would be helpful if the 'Not Needed After' date is mandatory on the patron physical request form to improve the requesting process for Patrons when there is a high demand for physical items.
I faciliate Camilla's comment. Since the "not needed after" date has no effect, we decided to opt out this date in PRIMO. Making this field mandantory wouldn't be helpful for us.
Camilla Pellegrini Meling commented
This is also highly connected with idea "Patron physical item request – automatic cancellation of requests when ‘Date Needed By’ has passed", that is under review.
There is no real use of a mandatory "not needed after" date, if the request is not deleted or updated on the given date. As it is now, the "not needed after" date has no impact on the request.
Maja Sørnes commented
In these COVID-19 times, patrons may make requests for physical documents, but they will not be processed until the campuses are reopened. We must make this field mandatory so that queries that have "expired" do not fill the hold shelf.