Add column to Patron service on the Loan-tab which shows that the item has been requested by another user
Our fulfillment department often gets phone calls of patrons who do not understand why their loan can not be renewed. Now we have to click the View queue in Actions to check this, but it would be much more convenient to see in a blink of an eye that there are requests immediately on the loan tab.
Two columns in the Manage Patron Services page display the most recent status and date for the item if any renewal has been attempted. See https://knowledge.exlibrisgroup.com/Alma/Release_Notes/0099_2017/100_March_2017/Alma_March_2017_Release_Notes/04Fulfillment_-_March_2017_Enhancements#Renewal_Enhancements_in_Manage_Patron_Services
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Manu Schwendener commented
[For those who can vote in NERS: 5782]
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Hi,
The new March release Renewal Enhancements in Manage Patron Services may be relevant, see -
https://knowledge.exlibrisgroup.com/Alma/Release_Notes/0099_2017/100_March_2017/Alma_March_2017_Release_Notes/04Fulfillment_-_March_2017_Enhancements#Renewal_Enhancements_in_Manage_Patron_ServicesMoshe