Hi Lisa, Leiden University Library (The Netherlands) has the same problem. Especially our patrons who are doing research for which they need several items with the same title of our Special Collections are complaining. Strange thing is, that ALMA is not completely strict in this policy; requests done by Primo give an error but requests done by staff users using the ALMA item request option are not giving problems.
Hi Lisa, Leiden University Library (The Netherlands) has the same problem. Especially our patrons who are doing research for which they need several items with the same title of our Special Collections are complaining. Strange thing is, that ALMA is not completely strict in this policy; requests done by Primo give an error but requests done by staff users using the ALMA item request option are not giving problems.