sound alert for pop-up windows
A sound alert to accompany a pop-up window would be very helpful. We find that our student workers often fail to see important pop-up notes when they are checking out or returning materials. A distinct sound would help immeasurably!
Caroline L. Brown commented
This isn't strictly a training issue. Sound alerts would be helpful for all Alma users - not just student workers. When there are connection issues and/or Alma is slow to respond a sound alert would prompt the user who may be processing materials more quickly than Alma responds. Sound alerts are not an unreasonable expectation in 2020. And there’s the general issue of Alma design and accessibility. A sound alert would be helpful to someone with a visual constraint.
Cal Maritime commented
For example, distinguish between the OK to confirm a pop-up & the confirmation an item has been scaned successfully. (Items are not being checked-out / returned because a scanned item is read as an OK on a pop up).
William Fischer commented
We have had similar issues when our students are scanning in many items at one sitting. There are times when the cursor does not return to the correct location for scanning in the bar-code. They listen for the sound of the bar code instead of watching the screen. A different sound that notifies them there is an error would be helpful.
Bruce Brodnax commented
You're asking Alma to address a training issue. As a point of comparison, our front desk terminals don't even *have* speakers as part of their build hardware. "Watch the screen!" is a point we repeatedly drive home to our student workers til they learn it, live it, BE it! The ones who don't catch on are eventually thinned from the herd, as they should be...