William Fischer
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An error occurred while saving the comment An error occurred while saving the comment William Fischer
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Refer to Case: 07004864 and Case: 06954204 for examples of this issue
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228 votesWilliam Fischer
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11 votes
An error occurred while saving the comment William Fischer
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For journal search A-Z; the ISSN "00000000" does not work. However, when you enter "00000000" in the main search screen it does work. This is very confusing for our patrons. The ISSN should work with our without the hyphen.
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167 votesWilliam Fischer
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An error occurred while saving the comment William Fischer
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Our college Liberians are well versed in search techniques and would appreciate this addition to Primo. They used that search feature in our previous resource discovery software solution and would like to see it added to Primo.
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30 votesWilliam Fischer
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51 votesWilliam Fischer
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Good question on why the metadata could not be corrected. Below is the case comment from ExLibris that initiated my enhancement suggestion.
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Dear William,
Thank you for your patience.
I would like to update you that I have consulted this issue with our Content Operations team. We have checked all the technical options and for now, there is no functionality that addresses this kind of situation.
In our products, our goal is to reflect the provider’s content and metadata, and therefore we cannot know whether the particular record is available in the target platform or not.
The system calculates the availability of all the resources in CDI based on an ISSN/ISBN match and coverage, and this is also true for records that are defined as an article since the identifier is ISSN, regardless of metadata source and therefore you are getting this record as available.
The next step is to pursue this as an enhancement. We strongly recommend that you pursue this enhancement through the IGELU enhancement voting process. I have attached a Knowledge Article titled “Enhancement Process - Common Q&A” that provides more information on IGELU enhancement voting.
Ex Libris also offers an Ideas Exchange (http://ideas.exlibrisgroup.com). The Ideas Exchange is a place where you can submit new ideas, and comment on or support (vote for) ideas posted by other users.
For more information on the Ideas Exchange, please see our FAQ: http://ideas.exlibrisgroup.com/knowledgebase/articles/690945-ex-libris-idea-exchange-faq.