Payment option on user Fines/Fees tab
We would like to include a "Pay" option in the drop down list at the bottom of user Fines/Fees tab (see attachment). There are many times that patrons want to know their fine details. The staff have to show the patron Fines/Fees tab. If the patron wants to pay after that, the staff has to exit the Fines/Fees tab to pay the fine, which we think is wasting the time. Why don't have a "Pay" option in the dropdown on the Fines/Fees page?
Unitec Library Admin
shared this idea
The Manage Patron Services menu has moved to the new UI, allowing improvement management of the payment process from that interface.
I was optimistic about exploring this idea further. While I had hoped to prioritize this enhancement, it hasn’t gained the traction we typically look for to move forward. As a result, it’s unlikely to be implemented in the foreseeable future. That said, your feedback remains valuable, and I’ll continue to keep it in mind as our roadmap evolves.
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Oberdan Luiz May commented
I'm trying to vote for this but the system won't let me... Is this idea locked or something?
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Iain Gray
commented
After finding a user it would be useful if when clicking on Manage Fulfillment Activities you were presented with the same screen as though you had used the Manage Patron Services screen. Instead you do not see the Option to pay Fines and Fees from here and have to re-enter uers details again.
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Iain Gray
commented
Any update on when this is going to happen?
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Naomi
commented
I repeat Lynne Porat's question, I don't see this feature in future releases..
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Lynne Porat commented
When is this likely to be implemented?
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Tina Broderick
commented
I second this - it is frustrating to have to exit the fines/fees details tab to pay. A pay option within the fines/fees tab would be v. useful and make fine transactions less cumbersome.
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Anonymous
commented
Right now, when there is a fine, users ask what it is for. We go into the summary screen to tell them and then need to back out of the summary screen to be able to let them pay the fine. Please combine this functionality so that once you are in the summary screen, you can pay the fine from there.