RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Add more severe authentication

    We have institutions which have multiple campuses or branch office and use a common institutional email address domain.
    If only one campus/office of a large-scale institution subscribes RefWorks, it needs to restrict to access or create new account from other places.
    I think that to add the authentication by all of the following required items would be resolved:
    - access to the unique URL
    - enter the invitation code
    - enter the institutional email address domain

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  2. public URL: output style and search function

    Sharing folders publicly I'm missing the option to choose between different (customized) output styles as well as a search function. This was available in the old version.
    For exernal users without refworks accounts the publications lists are not very comfortable to use.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  3. Capture PMID from CINAHL records upon import

    EBSCO has isolated the PMID in as a piece of data in their CINAHL records; however, this doesn’t appear to be captured in an import into RefWorks. Please capture this item when available in CINAHL records.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Bring back access code so people w/o RefWorks account can edit

    We are happy that public sharing is now available! Except that the option to send an access code so that people without a RefWorks account can edit/make modifications seems to no longer be available. This is something that we used frequently for committee members who don't work here and don't have an account, but still need to collaborate on a document. Please bring back the access code option!

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  5. 6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Adding ability in author search to see multiple authors with similar names, and to globally change one to another (from Legacy Refworks)

    We track publications by authors at our organization, and we format the authors’ names so each one is always the same; e.g, Donald P. Wilson is always Wilson, Don P. even if it was imported from PubMed as Wilson DP. It was easy to search for an author’s name and globally change any stray formats into the same one in the Legacy RefWorks. We'd greatly appreciate having this restored in the new Refworks! Thank you for your consideration.

    5 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Remove ssl 3.0 from write-n-cite.

    Remove SSL 3.0 as it is old, unsafe and no longer supported on many university workstations.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Writing Tools  ·  Admin →
  8. add deduplication feature for shared folders

    We would like to deduplicate even in shared folders.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. allow to search for citation using the URL field - not just the title field.

    When a user is looking to manually build a citation, allow the lightening bolt tool to operate on the URL field rather than title of the document field. This is the standard in other Citation builders and students are often looking for it.

    6 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. APA Output Style

    Create an option to truncate or untruncate the output in APA. There are times when a truncated citation in APA format is fine. Other times, I need to have a list of each and every author.

    1 vote
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. the option to copy references to other projects

    Please add the function to copy references to other projects not "Using the Export References" or "Using a Shared Folder".
    Both of these methods require many steps.
    We need more easy way to copy references to other projects.

    48 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. improve custom field functionaliy


    1. Custom fields should be definable at the PROJECT level, as defaults to add to each new reference added to the project.

    2. Export and import of ref projects should include metadata for custom field names, and add those in (on import) so that the data is not lost.

    3. Allow for export of metadata, so that as instructor I can create a specific set of custom fields, and have students import it to start a project.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Bulk edit for DOI field

    Hello, would it be possible to Bulk edit also the field DOI? Especially records imported from PubMed include [doi] in this field which should not display in a bibliography.
    It would be very helpful if we could Replace [doi] with zero characters in all records at once.

    14 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. There should be a more accurate update on saving.

    Current it only says "updated: sometime" instead of a specific time stamp. This is very frustrating because I can't be sure my notes are definitely saved.

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Other  ·  Admin →
  15. Save to RefWorks Design Improvements

    For the love of all that is holy, please create an option to minimize the 'Save to RefWorks' pop-up window when you're trying to input a reference. When Save to RefWorks can't manage to input most of the information itself (85% of the time!!!!!!!!!!!!!!!!), you have to manually input, but the giant RefWorks window blocks half of the article information that you need to input from view

    7 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Allow Articles uploaded in Dropbox to automatically download in Refworks

    Before finding out about Refworks, I had all of my articles saved in Dropbox under Dissertation Articles. I transferred them all to the new RefWorks folder in my Dropbox but I don't see them uploading into my Refworks project. I have a Chromebook so I can't click and drag the articles in there. There were over 100 articles in there. It will take me a while to transfer them myself.

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Hide/Remove a System Folder

    Unidentified folders which are not created/shared in an account are displayed on WNC.
    Uncreated/Unshared folders in an account are displayed on WNC. We've heard that they are system folders to sync WNC documents with RefWorks and we cannot hide or remove them at the present specification. Could you please meke it possible?

    3 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. notification when new references are added to shared folders or projects

    especially when working with shared folders and projects it is very useful if I can easily spot recent changes / additions /modifications made by the other users of the project/folder.

    10 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Arabic language option

    For the language option menu that is in the top blue ribbon could you please include Arabic?

    4 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  20. Can you add the "International Journal of Renewable Energy Research" Citation?

    This style does not seem to exist yet on Refworks, and it is required for one of my classes

    2 votes
    Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    You have left! (?) (thinking…)
  • Don't see your idea?

Feedback and Knowledge Base