RefWorks

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  1. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    110 votes
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  2. Don't automatically import subject headings as tags

    Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.

    71 votes
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  3. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    68 votes
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  4. Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

    WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

    If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

    57 votes
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  5. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    55 votes
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  6. Export Tags

    It is essential that RefWorks export "tag" metadata in its various export formats. I have been using RefWorks for years but am discontinuing my use of your product until tag data is exportable. Tag metadata is some of the most valuable data in the library of citations that I have amassed over the past four years, and because it is not currently exportable, it feels as if ProQuest is holding my data hostage. Exportable metadata is not merely a perk to be added to your service; it is a MAJOR structural flaw that needs to be addressed.

    52 votes
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    3 comments  ·  Other  ·  Admin →
  7. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    51 votes
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  8. Export references with highlight or comment

    When New RefWorks User tries to print/download a reference, the highlight or comment on the PDF file will be removed. We expect that it is possible to export the reference file including highlight or comment from New RefWorks.

    48 votes
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    3 comments  ·  Other  ·  Admin →
  9. Improve to select output styles easily on WNC

    For New RefWorks users it is hoped to be able to select all of the output styles from one list or make a list of favorite styles by theirselves on Write-N-Cite.

    40 votes
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  10. data-driven article recommendations

    There is a demand for data-driven article recommendation function for RefWorks.
    Some kind of web services have already implemented this kind of function.
    One end-user said that it should be based on not only articles in user account but also references cited in those articles. I hope this idea to be considered.

    24 votes
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    1 comment  ·  Other  ·  Admin →
  11. Show all fields included in a resource type on the edit screen

    Currently RefWorks only shows certain fields when you edit references, it would be better if it showed all fields for that type of resource that are defined in the style

    21 votes
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  12. Importing references: Option to save to a specific folder

    Users should have the option to import references directly to a specific folder.

    12 votes
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  13. Be able to just hit Enter when using "Search Databases"

    When using "Search Databases" in the basic mode, make it so I can just hit Enter instead of clicking on the magnifying glass to enter my search terms.

    If the magnifying glass is necessary, either move it to the end of the search box or replace it with a blue Search box (as in the Advanced search).

    11 votes
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  14. Diacritic characters

    Fix the problem diacritic characters. It was promised last year but still é or ä etc. have to be corrected manually.

    9 votes
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    planned  ·  Todd Vaccaro responded

    Language Support for Diacritics is currently under development. We are also including some work on Glyphs.

  15. Integrate with Primo

    Provide a easy way for the user to search for relevant resources in his library discovery tool from inside RefWorks.
    For customers that use Primo as their library discovery,

    8 votes
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    planned  ·  Todd Vaccaro responded

    This will be part of our second half of the year work on API integrations.

  16. Integrate RCM into Microsoft Word online.

    Make RCM add-in available thru Microsoft store for Office 365 users.

    8 votes
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  17. don't automatically add a bibliography!

    I use google docs to write my papers and find it really annoying that RefWorks automatically adds a bibliography entry when I'm adding a reference. Footnotes are included in my institution's word count, but the bibliography is not, so when the bib is automatically added it disrupts my word count and makes it harder to quickly see where I'm up to. Is there any way I can turn this feature off and then just install the bibliography when I've finished the paper? thanks!

    7 votes
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    We will be releasing a new version of RCM later this year, which among other things will include a bibliography toggle switch.
    For Google Docs this option may be added later. Until then you can use the suggestion provided here about highlighting the relevant text.

  18. Offer Sensitive and Specific deduplication algorithms instead of New and Legacy

    New RefWorks presently offers a choice of two deduplication algorithms that work differently. They find comparable numbers of duplicates, but they do not find the same duplicates. Users have to run both algorithms to find the maximum number of duplicates.

    Users would be better off if the choices were between a high-sensitivity search (flag any duplicate picked up by either algorithm) and a high-specificity search (flag only those duplicates picked up by both algorithms).

    6 votes
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  19. Please make it possible to move large numbers of references from the last import page to a folder, all at once

    I have just imported 7600 references that I want to put all into the same folder (working on a systematic review). I can only move small quantities at a time as the select all features is limited to the records displayed. Selecting "display 2000 records" causes refworks to crash.

    4 votes
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  20. Integrate with Summon

    Be able to search Summon from inside RefWorks' "Search Databases"
    Provide a easy way for the user to search for relevant resources in his library discovery tool from inside RefWorks.
    For customers that use Summon as their library discovery,

    4 votes
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    planned  ·  Todd Vaccaro responded

    We have this planned for the 2nd half of the year, but there is not a definitely timetable yet.

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