Search Option in Reference Citation Manager
I would like to bring to your attention about a critical issue regarding the search function in Reference Citation Manager (RCM). We have encountered a problem that it is unable to retrieve relevant article records when searching for separate keywords of a title in RCM.
It was also discovered that RCM does not provide an “Advanced” search function, compared with RefWorks interface. Considering our testing and comparison with the RefWorks interface, it is apparent that RCM lacks the necessary functionality to support advanced searching. Users are unable to retrieve relevant records unless they specifically type joint words, which is impractical since users often rely on individual keywords for their searches.
I kindly request your assistance in addressing this issue promptly. Would you investigate and provide a solution for RCM users who are experiencing this problem? Thank you for your attention to this matter. We look forward to your prompt response and resolution of the issue.