RefWorks

Your feedback matters to us. Help us improve RefWorks by telling us what you’d like to see using the message areas below. You can also can support something already posted.

We would love to be able to respond to every idea that is submitted, but this is not feasible. We are, however, committed to responding to the most popular ideas—those that have received the most points.

For more information please review our FAQ and guidelines.
For Support related issues please use this form.
Thank you.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. APA 7th style should insert HTTP prefix to DOI, not require it to be hardcoded

    The DOI metadata field should include literally just the DOI, so that users can switch styles without having to manually edit every record. The 7th edition style is forcing users to hardcode the https://doi.org/ in the DOI field which renders it unusable for any other style that doesn't use that format. Instead require the user to NOT have any characters (eg doi:) in the DOI field other than the actual DOI, and apply the https://doi.org/ prefix to the data when generating the bibliography for APA 7th citations.

    27 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    6 comments  ·  Other  ·  Admin →
  2. data-driven article recommendations

    There is a demand for data-driven article recommendation function for RefWorks.
    Some kind of web services have already implemented this kind of function.
    One end-user said that it should be based on not only articles in user account but also references cited in those articles. I hope this idea to be considered.

    24 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Other  ·  Admin →
  3. Attachments stall, never completely finish

    Many users have noticed that when PDF attachments are uploaded, they take a very long time in the processing/uploading phase, and sometimes the progress bar stalls at 50% and never finishes.

    110 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  4. Improve to select output styles easily on WNC

    For New RefWorks users it is hoped to be able to select all of the output styles from one list or make a list of favorite styles by theirselves on Write-N-Cite.

    40 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  5. Provide administrator the ability to make and edit "Role" and "Institution" options.

    Currently, administrator can not make and edit options for "Role" and "Institutions" which is selected when user create their accounts. This makes it inconvenient for administrator to manage their user and usage stats.

    51 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  6. Reference Types

    List the reference types in alphabetical order. The drop down list to denote Ref Type is random and not alphabetical.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  7. Deduplicate more than 2000 references simultaneously

    Enable deduplication of larger numbers of references than is currently possible

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  8. Save to Refworks button is not functional

    The save to refworks button for chrome is not functional. About 90% of the time when I try to use it and input all the information, the loading bar goes and goes (Uploading 1 of 1.......) and eventually after about a minute it says it was unable to import anything (We're sorry, we were unable to save to RefWorks. We tried, but came up empty.) So frustrating. As said before, this service is great, but quite a few basic functionalities are from from actually functioning properly. These need to be fixed. A quick import button is a huge draw of…

    55 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  9. Change support contact on the help page to local library staff instead of Refworks support.

    We would like to change support contact on the help page to our library staff instead of Refworks support.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  10. Add APA 7th edition it was released on 10/1/2019

    Add APA 7th edition it was released on 10/1/2019

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  11. Be able to just hit Enter when using "Search Databases"

    When using "Search Databases" in the basic mode, make it so I can just hit Enter instead of clicking on the magnifying glass to enter my search terms.

    If the magnifying glass is necessary, either move it to the end of the search box or replace it with a blue Search box (as in the Advanced search).

    11 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  12. Offer Sensitive and Specific deduplication algorithms instead of New and Legacy

    New RefWorks presently offers a choice of two deduplication algorithms that work differently. They find comparable numbers of duplicates, but they do not find the same duplicates. Users have to run both algorithms to find the maximum number of duplicates.

    Users would be better off if the choices were between a high-sensitivity search (flag any duplicate picked up by either algorithm) and a high-specificity search (flag only those duplicates picked up by both algorithms).

    6 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  13. Delete the "Search Databases" option.

    Please give Administrators the power to remove this option from RefWorks. We spend a great deal of time teaching students how to use our library's federated search tool. This option of choosing individual databases while in RefWorks defeats that purpose. If users want to search a particular database, that can easily be done from our library's website.

    68 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  14. Change Write-n-Cite 4.5 so that multiple authors with the same surname are distinguished by a suffix (a,b etc) on the date.

    WnC 4.5 deals with authors that have the same surname differently to WnC 4.4. Our style is based on a version of Harvard and in WnC 4.4 in text citations for authors with the same surname are given the suffix of a,b etc onto the date e.g: (Smith, 2008a), (Smith, 2008b) to distinguish them. In the new version (4.5) if these authors have different initials, then that is added into the citation e.g: (A. Smith, 2008), (B. Smith, 2008).

    If the citations in question have different years - then initials are added to that as well e.g: (A. Smith, 2008),…

    57 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  15. Navigation

    Navigation side bar need to be closed and opened to have a spcace to work with my reference and see the full title.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  16. Importing references: Option to save to a specific folder

    Users should have the option to import references directly to a specific folder.

    12 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  17. Fix MS Word Cite-n-Write plugin

    MS Word Cite-n-Write plugin has many custom style related bugs and problems. Usually fields won't update values as expected when syncing and updating, and creating localizations is rather difficult. Also exporting and importing CSL styles is impossible or too complex.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  18. Don't automatically import subject headings as tags

    Subject headings from Proquest and other databases are automatically imported as "tags." This clutters up the interface, and makes it hard for users to add their own tags.

    71 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
  19. Export references with highlight or comment

    When New RefWorks User tries to print/download a reference, the highlight or comment on the PDF file will be removed. We expect that it is possible to export the reference file including highlight or comment from New RefWorks.

    48 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Other  ·  Admin →
  20. Export Tags

    It is essential that RefWorks export "tag" metadata in its various export formats. I have been using RefWorks for years but am discontinuing my use of your product until tag data is exportable. Tag metadata is some of the most valuable data in the library of citations that I have amassed over the past four years, and because it is not currently exportable, it feels as if ProQuest is holding my data hostage. Exportable metadata is not merely a perk to be added to your service; it is a MAJOR structural flaw that needs to be addressed.

    52 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Other  ·  Admin →
← Previous 1
  • Don't see your idea?

Feedback and Knowledge Base