Screen Reader Accessibility issue and RefWorks profile creation.
Hello RefWorks Team,
My name is Daniel Bernardo and I am a Digital Accessibility Specialist reviewing online course materials at UNT. We reviewed RefWorks in regard to an upcoming course and found some accessibility issues regarding the use of assistive technology for users with visual impairments.
My colleague who is fully blind and relying on NVDA screen reader and keyboard navigation found that he couldn't continue setting up his profile by himself after registering due to the popup window that appears one the page that is linked in the confirmation email. In particular, the combo boxes to select First Name, Last Name, Area of Focus, and Role can eventually be reached with keyboard navigation but the context for the two fillable text boxes (i.e. "First name" "Last Name" does not turn up in the screen readers. Similarly the selectable options in the Area of Focus and Role boxes don't translate to the screen reader either (each option simply read as "Blank" in the screenreader). He was effectively locked out of completing his account and using the Refworks system unless an outside source could complete the remaining profile tasks for him.
As a side note, He also took a look in the Knowledge Center and Project Management with the following observations he'd like me to relay to you:
In the knowledge center there is a heading that is also a graphic without alt text. There also buttons that just say button in the knowledge center as well. In the project management area NVDA let me know that there are clickables but some of them don't have labels and a number of them don't do anything when I click on them as far as I can tell.
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Please let us know if you can address the issues in profile completion window, or if there is a recommend work around for that. If you have any questions or require any clarification, I'd be happy to assist.
Once more, thank you for your time and dedication to excellent (and accessible) educational resources!
- Daniel
Daniel Bernardo
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