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181 results found

  1. Pick up Requested Resources "Note"

    When Patrons make comments on Primo, we are unable to see them even when we have "Note" checked and marked out on custom view of "Pick up Requested Resources". If one clicks on more actions on the request...and click edit then see the comment the patron made. However, it would be good to have this show on directly "Pick up Requested Resources view"?

    2 votes
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  2. Clearly show a patron's home campus when placing requests

    Occasionally we will need to place a 'Patron physical item request' on a title/item on behalf of a patron when all existing copies are unavailable. We'd like to clearly be able to see what a user's home campus is from the 'Create Request' screen after entering the Requesters name. Alternatively, if we were to click on the 'Select from a list' to choose the requester, we are taken to a 'Find and Manager Users' popup. It would be useful to be able to see the patron's campus within a column in this display.

    Currently, we must first go into a…

    2 votes
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  3. Allow more configuration for library item of interest notification

    The "library item of interest" message currently doesn't allow much room for configuration, particularly for the bibliographic portion of the message. It includes something labeled a title field (which includes the title, place of publication and publisher, publication date, series, and ISBN) and an MMS ID field. This data seems to be pulled from the brief order record. Would it be possible to make this section of the notification more configurable -- so that more data (like author) might be included, and so that everything currently mapped to the "title" field could be disaggregated into individual fields (place of publication…

    2 votes
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  4. Include preferred email field in active hold shelf

    Include preferred email field in active hold shelf

    2 votes
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  5. Physical Item Hold Requests

    Multi site library - prevent users from placing a physical item hold request on items that are available on the shelf of the library they are placing the hold request from - if the item is not available on the shelf but a copy is available at a different location then placing a physical item hold request should be allowed.

    2 votes
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  6. Configuration option to prevent Digitization request when item is on loan.

    Issue: Digitization requests are typically needed “ASAP” by our users. When an item is on loan, we don’t want to recall it as it will typically take longer than the requester can wait.
    Current configuration options:
    When Configuring Loan Recall Requests and the following is set to “Yes” PHYSICALTODIGITIZATION - Patron digitization request for physical resource, the item will be recalled. When set to “No” the item will not be recalled, instead a hold is placed on the item.

    Need: A configuration option for digitization requests that does not recall or place a hold(prevent renewal) on items that…

    2 votes
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  7. restrict booking access

    I would like the ability to restrict booking of equipment to certain subset of patrons. Right now, if Item is bookable, it is bookable for all patrons.

    2 votes
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  8. Monitor Requests & Item Processes - Library Independence

    It is possible to cancel processes at libraries that you do not have any role at using the Monitor Requests & Item Processes screen. A cancel button appears next to every request.

    Patron physical item requests are correctly only visible based on your role but other processes such as work orders are visible and cancellable by all staff with access to the Monitor Requests & Item Processes page.

    Visibility is not a problem as the data isn't private, but the ability to cancel a process should be limited by the scope of the role.

    2 votes
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  9. Placing requests through ALMA for items in stock

    When a borrower has forgotten their ID card and asks us to keep books for them, in the past we have issued these to the Holds Trolley, so that we know where they are, until such time as the borrower returns. However, we want to convert these into official requests, so that they are time limited; cannot be requested by anyone else in the meantime; and no student can request more items than their limit, thus denying other people the use of those books. To make this an easy process, is it possible to enable the ‘Scan in items’ function…

    1 vote
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  10. Allow multiple requests on title independent of description field content

    Allow multiple requests for the same user on title independent of description field content.

    1 vote
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  11. Make a Reserve Request type in Alma

    Make a Reserve request type in Alma. That way the paging slip would flag it at the top in bold that it was an item to be processed for reserve. As it is now, we have to put reserve information in the notes section which is tiny font and hard for staff to see.

    1 vote
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  12. Historical Requests in the Resource Request Monitor : search by call number

    In the Resource Request Monitor, we cannot search by item barcode.

    It's easier for us to search an item by its call number as by barcode.

    Is it possible to add this option in the drop down menu?

    Thanks,
    Charlotte.

    1 vote
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  13. The Alma Active Hold Shelf page should optionally display the Patron User Group

    It should be possible to view the requestor's user group on the Fulfillment > Active Hold Shelf page.

    1 vote
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  14. hold shelf processing and active hold shelf

    It would be very useful at my Library if there was a way to see all items that are currently in 'hold shelf processing'. This could be a list similar to that of 'active hold shelf' or a report every evening of books that have been returned, are requested by another user but have not been trapped. Many of our users return books using the self service machines. Although users are directed to return reserved books to a seperate bin for processing many do not.

    1 vote
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  15. Ability to require pick up date field when making requests

    It would be helpful if we could lock the pick up date field for making requests so that it is required to be filled in by the patron. We use Alma with Primo VE and will be relying heavily on the request function to prepull items to be used in our reading room. While the pick up date may not be necessary for many institutions, it would be nice if the pick up date had the option to be required for the institutions that want to customize the request functionality.

    1 vote
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  16. queue digitization

    Patron Digitisation Request and Queue.
    Could it be possible to provide a mechanism whereby you can supply a patron digitisation request where that request may be not the next request in the queue so as to expedite the fulfillment of those requests. As the queue contains both physical holds and patron digitisation, there is often a window of opportunity in which to scan from the print and supply whilst the item is on the hold shelf for user who is 0 in the queue or prior to the item arriving on the holdshelf if there is a lag set

    1 vote
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  17. A "not needed before" date for requests

    As well as "not needed after" a particular date, it would be helpful if we could distinguish the requests that are "not needed before" a particular date.

    We have closed stack and offsite requesting and it would help to organise the requests if we could order requests that are not required today, tomorrow or by a particular date. It would be especially helpful to PRINT this date in the request slip so that it is obvious to staff fetching items and their supervisors delegating work.

    1 vote
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  18. Limit the number of request per library

    Similar to how you can limit the number of request for a patron by group.

    If a library has limited resources (labor and materials) and can only serve so many of those request within a given term, it doesn't help to have a backlog, especially when interest in a given item will be lost over time. In helping libraries to mitigate demand it would be good to set a limit on the aggregate number of request received by a library. When the quota is reached then the requests option in Primo would grey out. or not appear. A label or…

    1 vote
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  19. Add a View All tab to the Expired Hold Shelf Items View

    Add a View All tab to the Expired Hold Shelf Items View

    There is no way to view all expired holds on one screen.

    There is a workflow that recommends pulling all the items with expired holds off of the hold shelf and scanning in them in using Fulfillment > Resource Requests > Scan In Items. This action moves the item on to it's next step and had the added benefit of trapping items that have work orders and move requests on them.

    The benefit of this workflow is that it prevents an item that is due to go back…

    1 vote
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  20. digitization request limits - Daily and to specific records

    We would like to be able to add limits to digitization requests. So that users can only request a specific amount of digitization's per day. And that specific user groups can only requests once or twice on a specific record. As making multiple requests on the same item can not be fulfilled due to issues for Copyright.

    1 vote
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