Improve user blocks functionality to prevent resource sharing requests for users who have resource sharing loans overdue
Within Alma, it is possible to configure blocks that ensure users who have items on loan and overdue are unable to place any more requests until the items have been returned. However, it isn’t possible to apply blocks in a more granular way, such as to prevent a user who has resource sharing items on loan and overdue from placing any more resource sharing requests. It is not our library policy to prevent users with items on loan and overdue from requesting anything else until they have returned their overdue items, so we cannot apply blocks to encourage people to return their resource sharing items by the due date either. This is unfortunate because additional fees can be payable to some resource sharing partners for late return of their items. We would like to be able to specify in Alma configuration that a user who has resource sharing items on loan and overdue will not be able to place any more resource sharing requests until the overdue items have been returned.
Tom Kistell
shared this idea
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Ruth Snape
commented
This would be really useful functionality. At the moment we use rapido borrowing request mediation rules to alert us to requests from specific patrons who have very overdue ILL requests, and we then cancel any new ILL requests from those patrons. It would be better if those patrons could be blocked so they can't place requests in the first place.
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Patricia Farnan
commented
This would be a very helpful development, and we'd support it.