Out of Stock Orders (adding here as per response when posted on Rialto Idea Exchange by Clarivate staff)

When a Rialto item is not currently in stock it doesn’t reflect on the Order (POL) and the status is Sent. Is there something that could be done so that the Rialto status reflects in Alma’s order status? Otherwise, these orders will continue to have the status ‘Sent’. Potential issue during FY close as these orders will encumber into the next FY. Great if it will be published and/or if only a few orders with this status however not so if not. Would also be great if the other statuses that currently don't map to the Alma POL would. See screenshots 2024 Sept Rialto Out of Stock & 2024 Sept POL Sent.

This also impacts PrimoVE and end users. If a library catalogue shows on order items, the end user will see On Order with the past order date, unless it is manually removed from the POL's Expected Receipt field, a field which is autopopulated when the Rialto order placed in Alma. See screenshot 2024 Sept PrimoVE.

Thank you for considering our request.