Ability to surface details of recipients/subscribers to Scheduled Analytics Reports
Allow for export/inclusion of subscriber details when exporting list of scheduled reports or creating Analytics reports from Analytics Usage Tracking subject area or Analytics Objects subject area.
I am trying to do an audit on recipients/subscribers of our Scheduled Reports in Alma. The aim is to streamline who receives which reports/ remove staff who have moved roles and/or staff who have left the institution.
Currently neither the extract of Analytics Objects from Alma or any of the Analytics Subject Areas include details about the recipients/subscribers and I feel this would be very useful for auditing/access control.
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Stacey van Groll
commented
This is a significant pain point that there is no source available of a list of subscribers to Analytics Objects scheduled emails.
This becomes problematic when subscribers no longer should be sent these emails. This may be because of a changed position to one which no longer has the relevant role in Alma or the aligned responsibilities, or leaving the library altogether.
In some cases, the staff member may simply forget to unsubscribe themselves and in other cases this may be quite a negative situation and this becomes a security and privacy issue for the Library.In Alma Analytics there is the Analytics Objects subject area and the Analytics Usage Tracking subject area.
In Alma there is the Analytics Object List.
Yet none of these three likely options includes any easy way to identify subscribers to scheduled emails.The only option currently is for an Analytics Administrator to step in and manually click into every single Analytics Object Scheduled Report, by clicking to see the full detail, scroll down or click to the Manage Subscriptions section, visually check the potentially long list of subscribers to see if the user / email is subscribed, click the … and Remove in they are, and repeat over and over again for each object.
This is minimum four clicks for every single object and there could be hundreds to check.I am reminded of this as we have had another instance of this pain point recently with a scenario of a staff member forgetting to unsub themselves upon retirement. Once our institution offboarded the email address when their employment officially ended after several weeks the Analytics reports starting streaming into our CRM system as bounces per the configured email. So, even with this bounce scenario as an ultimate failsafe, this generated even more work for non-Admin staff to handle these CRM ‘jobs’.
I support this suggestion to add this information to Alma Analytics, such as to the Analytics Usage SA, while also noting that another useful addition would be to the configuration menu itself, to include in the Export to excel option a column for Manage Subscriptions data to include the details of the subscribed accounts.
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Patricia Farnan
commented
I have no votes but this is a good idea - I like to be able to review which Analytics Objects have no subscribers, but it would also be helpful to know who is subscribed or has them pinned, so I can approach them if I am wanting to replace the object with an improved one.
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Laura
commented
Have contacted ExLibris to rename or delete
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Stacey van Groll
commented
I think a mistake is made and this submission should be deleted and redone, lest the idea is wasted as not attracting votes. The title is the submitter email: laura.macneil@ed.ac.uk