General email address to prevent any incoming email for a given patron account
As we provide service to 200 000 patrons, we send a huge amount of overdue emails daily. Many of them, mostly for school libraries, are sent to the library service email addresses as the toddlers don’t have their own email. Those hundreds (thousands ?) of daily emails are useless and destroyed by Outlook’s rules, but they are still sent and have carbon footprint. The idea would be to configure those accounts with a specific address (could be no_one@exlibrisgroup.com or whatever no-go address) that would prevent ExL’s SMTP to even sent an email, and therefore save greenhouse gas.
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Sylvain Courret
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