Make the amount of a user account's TOTAL outstanding fees a feature in the Fines/Fees Notification Profiles
Presently, the amount-for-user-limit in the Fines/Fees Notification Profiles targets only those accounts with fees of the selected trigger fee type(s) that are all - BY THEMSELVES - in a certain range, let's say between 1 and 25 Euros. We want to be able to select fees of a certain fee type and a certain creation period to trigger a notification, but ONLY, if the TOTAL SUM of outstanding fees amounts to a certain sum. Thus, we could decide to send letters to heavily indebted accounts and e-mails to accounts that owe not much.
A second, immensely helpful improvement of the Fines/Fees Notification Profiles would be offering the exact opposite of the "Skip users with loans" option: If we had "Skip users WITHOUT loans" in addition, we could create perfect notification profiles for all unpaid fees cases without having to resort to manually created letters for accounts falling between the profiles' cracks.
Thank you very much for considering this wish and / or for supporting our case
Eva-Maria Horita (FHB Aachen)
Eva-Maria Horita (FH Aachen)
shared this idea
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Eva-Maria Horita (FH Aachen)
commented
I forgot: A third new option that would help would be limiting a profile to users with or without a certain block (type).