Prioritising Digitisation requests over hold requests for processing
Is it possible to have digitisation requests automatically prioritised to the top of a request queue over the physical item requests. Currently all physical item and digitisation requests go by the date they are placed by the patron. We find that patrons are waiting months sometimes just to get a copy of a chapter, where as if all digitisations were automatically at the top of the list they could all be processed and then items loaned to patrons.
Sandra Sellars
shared this idea
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Manu Schwendener commented
+1
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Peta Hopkins commented
+1
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Anonymous
commented
It would be a huge advantage for students that place digitisation request to have these prioritised
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Jocelyn Morris
commented
Students are disadvantaged by the current setup. Many copies are received too late by students who have already submitted their assignment prior to receiving the copy. This change would be of huge benefit to library users,
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Kerry Vaughan
commented
This is a much more efficient use of resources, scan all digitisation requests before lending ensures users waiting for chapters can receive them in a more timely manner