Kerry Vaughan

My feedback

  1. 23 votes
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    Kerry Vaughan commented  · 

    This is a much more efficient use of resources, scan all digitisation requests before lending ensures users waiting for chapters can receive them in a more timely manner

  2. 87 votes
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    Kerry Vaughan commented  · 

    Current messages are difficult for clients to understand and can lead to unnecessary distress, if customised this could address individual circumstances well.

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