Ability for fulfillment staff to renew patron loans from other institutions under network activity in Alma
Our consortium would like circulation desk staff to have the ability within Alma to renew items on loan from other institutions from under a user's network activity tab (renew all and renew selected, though renew all being more helpful if both are not possible).
Currently, only the user has access to a renewal option via their Primo VE My Library Card.
73
votes
matthew smith
shared this idea
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Debbie Campbell
commented
We still regularly get questions from our member libraries about how staff can assist patrons in renewing material the patron has borrowed from another AFN member institution.