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Debbie Campbell

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  1. 71 votes
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    Debbie Campbell commented  · 

    Hello! I am back to reiterate the importance of this issue. Please.

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    Debbie Campbell commented  · 

    This remains a VERY IMPORTANT enhancement for me. Commenting to reiterate my support.

    Debbie Campbell shared this idea  · 
  2. 23 votes
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    Debbie Campbell commented  · 

    This functionality would still be beneficial!

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    Debbie Campbell commented  · 

    Yes please! We would like the behavior to be consistent between local and AFN items. It causes confusion and inconvenience for our libraries' patrons and library staff when the behavior is inconsistent.

    Ex Libris explained to us in a ExL support ticket that:
    --For the most part, when working with a Fulfillment Network all notifications are sent from the Item owner, not the patron's home institution. So even though your proxy and sponsor are from your home institution, the notifications being generated are all coming from the 'lenders,' which are the other AFN institutions.
    --In this AFN situation, the fulfillment proxy user is placing the request, as you described. But, when it comes time to create the AFN request, it only gets associated with the sponsor user (as there is no field in the Borrowing Request menu to allow for the fulfillment proxy information). And by design, linked accounts cannot be created for fulfillment proxy users, so we have to rely on the information for the sponsor user. So when the request is sent to the lender/item owner, only the sponsor's information is shared and available.
    --Because the item owner sends the notification, and only the sponsor's information is sent to the item owner, they are the only one to receive the notification. This is why it differs from local requests - when everything is local, all of the information is available for both parties, so a notification gets sent to both.

    So in order to have this behavior modified for consistency for our staff and patrons, it'll need to come through Idea Exchange voting.

  3. 27 votes
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    Debbie Campbell commented  · 

    Commenting to reiterate my support for this enhancement.

    Debbie Campbell shared this idea  · 
  4. 81 votes
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    6 comments  ·  Alma » Analytics  ·  Admin →
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    Debbie Campbell commented  · 

    Commenting to reiterate my support for this enhancement.

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    Debbie Campbell commented  · 

    Yes, please add the item details to the course reserves area in Alma Analytics. Having that information would make it easier to run Alma jobs based off of sets, it would make it possible to do an inventory of physical items that should be on the reserves shelves/in the reserves area, as well as assist with usage statistics.

    Debbie Campbell supported this idea  · 
  5. 103 votes
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    Debbie Campbell commented  · 
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    Debbie Campbell commented  · 

    Yes, it would be so helpful if this functionality were built directly into Alma.
    1) refresh on renewal attempt by patron or by library staff
    2) a job that can call home to the linked user's home record and refresh the copy saved to the item's IZ.

    Debbie Campbell supported this idea  · 
  6. 73 votes
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    Debbie Campbell commented  · 

    We still regularly get questions from our member libraries about how staff can assist patrons in renewing material the patron has borrowed from another AFN member institution.

    Debbie Campbell supported this idea  · 
  7. 435 votes
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    29 comments  ·  Primo » Primo VE  ·  Admin →
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    Debbie Campbell commented  · 

    This remains important to the libraries in our consortium. Thanks!

    Debbie Campbell supported this idea  · 
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    Debbie Campbell commented  · 

    Yes please. Many of our institutions have materials cataloged that they want to display in their IZ for their local patrons to know are available, but, they do not necessarily want to have the records show in the NZ for all of the consortia's members to locate on a search.

    Common examples include materials such as headphones, dry erase markers, professor's copies of reserve materials, and certain kits or equipment.

  8. 192 votes
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    Debbie Campbell commented  · 

    This ticket is still of interest to our member libraries.

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    Debbie Campbell commented  · 

    Patrons of the libraries in our consortium frequently used this functionality in our prior OPAC. They would use it if it were available in Primo VE as well.

    (I would use it too.)

    Debbie Campbell supported this idea  · 
  9. 305 votes
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    Debbie Campbell commented  · 

    A library asked me about Course Reserve browse just this week, and I pointed them to this Idea Exchange. This functionality would still be appreciated.

    Debbie Campbell supported this idea  · 
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    Debbie Campbell commented  · 

    I would appreciate this enhancement for Primo VE.
    It is much easier for patrons to browse the list of available courses/instructors to review a reserve list than to remember the correct words in order to search.

  10. 19 votes
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    Debbie Campbell commented  · 

    Yes, I agree with this idea. Could this letter be changed to be sent by the user's home library, including ALL home library AND network library activity in one letter?

    Currently, the letter is sent by the item's home library (where the loan transaction is recorded).

    If the user's library is part of a consortium (especially one using the Automated Fulfillment Network), the patron is confused when the letter from their home library contains ONLY the activity at their home library and NO activity from the other libraries where they have activity.

    If the consortium is large, all institutions have this letter enabled, and the patron is an active borrower, then the patron will receive altogether too many emails for the letter to be helpful to the patron (one per institution where the patron has activity). In our consortium, for a superuser, that could currently be up to 90 emails for a single patron to reflect their activity at any given time.

  11. 21 votes
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    Debbie Campbell commented  · 

    It would be helpful, when loading an offline charge file into Alma, to provide a checkbox option to send loan receipts for each individual loan recorded in the upload file so that patrons are able to receive the e-mail reminder of their loan's due dates. (I understand that it would likely not be possible to collate the uploaded loans into a single email for the patron.)

  12. 40 votes
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    Debbie Campbell shared this idea  · 
  13. 30 votes
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    1 comment  ·  Alma » Analytics  ·  Admin →
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    Debbie Campbell shared this idea  · 
  14. 166 votes
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    Debbie Campbell supported this idea  · 
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    Debbie Campbell commented  · 

    This would be a helpful enhancement- so many times libraries are creating/editing internal records at the circulation desk for community patrons, alumni, etc, and it would be ideal to then be able to give the patron a temporary password, that they are prompted to change on next login. Please make this functionality possible for Primo VE as well.

  15. 93 votes
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    8 comments  ·  Primo » Primo VE  ·  Admin →
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    Debbie Campbell supported this idea  · 
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    Debbie Campbell commented  · 

    Yes, I agree that it would be very helpful for patrons if the default selection was the "Has Activity" filter.

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