Refreshing linked account expiration dates
As we understand it, there are only two ways for a linked account's expiration date to be refreshed/synchronized with the user's primary account in their home IZ:
Requesting an item from the IZ with that linked account
Staff at the lending institution go to Manage Patron Services, Find user in other institution, enter the user's identifier, and then find user
We think that the Alma experience would be improved by triggering this refresh process by a renewal attempt, by having an ability to run and schedule a job that refreshes these expiration dates on a regular basis, or by some other means.