Request Status Reason Displayed to Staff on Expired Shelf List
It would be useful to have the reason why a Request is now in the Expired Shelf List.
Recently a user cancelled a request the day after it went onto the Hold Shelf.
Staff were under the impression that there must have been a problem with Alma as the Held Until Date was just one day after the Held Since Date. It took a bit of digging to find out that the user had actually cancelled the request (we had to go to the user account and have a look at the attachments to find out what had happened).
8
votes
Iain Gray
shared this idea
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Uljana Stelmahova commented
Great idea! Totally support this. That would be useful in so many ways.