Request Status Reason Displayed to Staff on Expired Shelf List
It would be useful to have the reason why a Request is now in the Expired Shelf List.
Recently a user cancelled a request the day after it went onto the Hold Shelf.
Staff were under the impression that there must have been a problem with Alma as the Held Until Date was just one day after the Held Since Date. It took a bit of digging to find out that the user had actually cancelled the request (we had to go to the user account and have a look at the attachments to find out what had happened).
Iain Gray
shared this idea
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
We value your feedback and encourage you to continue submitting and voting for ideas that you believe will enhance Alma.
Alma Product Team
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Uljana Stelmahova
commented
Great idea! Totally support this. That would be useful in so many ways.