Automated order claiming
We need a solution for order claiming that works automatically for this for groups
- one time orders
- subscription orders
- standing orders
- online resource orders.
a) The expected receipt date/expected activation date in the order/item/portfolio is reached.
b) Alma must send an claim to the vendor.
c) Alma changes the expected delivery date/expected activation date automatically by taking the information from the vendor-account (date of day plus expected receipt after ordering (days)/date of day+expected activation after ordering (days)).
d) A reminder in the task list is not necessary.
Details for the four groups see attachment please.
Louise Driscoll commented
It would be great if you could claim by order type as well rather than an all-or-nothing approach. Ie: one-time order / continuous/standing claims could each have a dedicated workflow