Converting Borrowing requests into patron physical item requests
We need a better way to convert a borrowing request into a patron physical item request, and then delete the borrowing request.
We often receive borrowing requests from patrons on books which are available in our library, other editions etc. . In those cases we may create a patron physical item request on the local title by clicking "view local", then conduct a search, then place a new request on the local material (note: we here have to type in patron and other data which were already included in the borrowing request), and then go back and delete the original borrowing request.
The above-mentioned workflow would be much more efficient if data like requester, request note etc. are automatically transferred from the borrowing request when converting it to a local request. In addition it would be helpful if Alma could ask the operator whether he/she would like to cancel the borrowing request as soon as the new local request has been created.
Daniel George commented
This would save alot of time and better serve our patrons. DG
Turid Næss commented