How can we improve Alma?

Converting Borrowing requests into patron physical item requests

We need a better way to convert a borrowing request into a patron physical item request, and then delete the borrowing request.
We often receive borrowing requests from patrons on books which are available in our library, other editions etc. . In those cases we may create a patron physical item request on the local title by clicking "view local", then conduct a search, then place a new request on the local material (note: we here have to type in patron and other data which were already included in the borrowing request), and then go back and delete the original borrowing request.

The above-mentioned workflow would be much more efficient if data like requester, request note etc. are automatically transferred from the borrowing request when converting it to a local request. In addition it would be helpful if Alma could ask the operator whether he/she would like to cancel the borrowing request as soon as the new local request has been created.

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    Geir Nordanger shared this idea  ·   ·  Admin →

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