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Placing digitization requests via Primo on holdings without items

Currently, titles with no inventory for their holdings do not appear to provide a title-level Digitization Request option in Primo.

This is a potentially huge defect in the Request functionality as many requests might well specifically be for material in that situation, e.g. older physical journal holdings where there is no item information into Alma but where there is potentially a functional need for the Digitization service. We think that if there is an Physical holding published to Primo, there should always be at least the possibility for the library to offer and configure Patron Digitization requests. This defect has a negative impact on the patrons and the services that libraries offer.

To allow patron digitization requests via Primo on holdings without items, libraries have to create dummy items. This is not a valuable and long-term solution... We would like a General Digitization Request functionality (like there is currently already one with the General Hold Request).

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François Renaville shared this idea  ·   ·  Admin →
Completed  ·  Dana Moshkovits responded  · 

Completed as part of Alma December release:
Patrons can now place a general digitization request in Primo or Alma for a holdings with no items in the same way that they can place a general hold request. The new option is also available when using the Manage Fulfillment Options for the purpose of fulfilling a resource sharing document delivery request.
For more information please see Alma release notesL
https://knowledge.exlibrisgroup.com/Alma/Release_Notes/010_2018/001Alma_2018_Release_Notes?mon=201812BASE

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  • François Renaville commented  · 

    Dear Ex Libris Management,

    This idea's status changed to Planned seven months ago. Do you have any idea when this feature is added to an Alma release?
    Regards,

    François

  • Emelia Sutton commented  · 

    Great to see this happen! Hopefully this happens pretty quickly given the impact it has upon the services we offer to our patrons.
    Emelia

  • François Renaville commented  · 

    Great news! Thanks for the update, Moshe.
    Has the Alma Product Management already considered any ETA for this functionality? I assume that many of us are looking forward to seeing it in the roadmap.

    Thank you,
    François

  • Anonymous commented  · 

    I agree. Having to work with dummy items to provide a full scan on demand service is like a non-sense...

Alma: Fulfillment - General

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