Remove option to 'Renew' offered in a "Due Loans Letter" generated by a patron request.
Option to Renew is confusing to patrons who are denied when they try to renew a recalled item. Better not to offer, or appear to offer, it in a recall generated by a patron request.

Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
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Alma Product Team