Resource Sharing - Status of Renewed Lending Request not clear
After Renewing a Lending request the status automatically updates to "Received by Partner" - it would be more helpful if the status updated to 'Renewal Accepted".
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Christiane Hansel (UB Duisburg-Essen)
commented
Lynne, thanks for explaining to ExLibris - the Alma libraries in the hbz-Consortia (we use broker based resource sharing) are happy to support your idea!
see also Support Case #00941672 for further reference -
Lynne Porat commented
Neither the Borrower, not the Lender needs to perform further actions, but it is important for both Partners to know how many times an item has been renewed. For example, our policy is to lend for 10 weeks with no renewals, but we will make exceptions. In these cases, we want the status to reflect this change and the record to update to Renewal Accepted. If the Borrower requests another Renewal, we will reject it and the status should change to Renewal Rejected. The History tab should also indicate how many times an item has been renewed/rejected.
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Can you explain the workflow action that needs to be done on 'renew accepted' requests ? For what purpose do you need the status to reflect the fact that a renew has taken place ?
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Birgit Gruber
commented
I'm happy to support this idea. i think it's really cheeky that we have to fight to fix obvious bugs dressed up as ideas.
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In ISO, on the Borrowing Side the status is updated to Renewed by Partner or Renew request not accepted, but on the Lending side the only indication that an item has been Renewed is in the History (Audit) tab. If the renewal was rejected there is no indication in the History tab.
