Allow a differentiation of library addresses
Although we can define a library e-mail address for Billing, Claim response, Patron communications, Primary, Shipping, the preferred address is systematically used for all library specific communications.
This is problematic, as the service responsible for claim responses and orders is different from the service handling patron communications. Therefore, their e-mail addresses are different. Some libraries are too big for just providing a generic e-mail address for the whole library, as a person would then have to dispatch continuously the incoming e-mails.
So ideally, the e-mail specification possibility in Alma should actually help make this distinction.
25
votes
Jasmin Hügi
shared this idea
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Manu Schwendener commented
NERS 6999, now open for voting.