We would like to have the process fee for lost items to automatically be removed when the item is returned. The replacement cost is automatically removed, but the processing fee remains and must be waived manually.

We have lapsafes in different departments, who would like to restrict loans to just the students from their department. We would like to have Fulfillment unit rule to have the extra parameter of Stats cat 1 etc. In order that we can make a rule to stop or enable specific department students being able to loan specific items etc.

We would like the ability to hide the missing toggle for staff users in Alma.

For resource sharing, the task list should include "Canceled by Staff". Specifically:

Borrowing requests - Canceled by Staff - assigned to you
Borrowing requests - Canceled by Staff - unassigned

For institutions which do not use an ILL package such as ILLiad, this is the only way to be informed that a request was unfilled besides manually searching in the Borrowing Requests field.

We use a hold shelf for most books, but some need to be sent by mail, and this is indicated in user notes.

Would be really useful if user notes could be included in the XML for letters like FulPlaceOnHoldShelfLetter and FulReasourceRequestSlipLetter. Then we could modify the output from these according to content found in the notes.

Ctrl+W Should Not Close The Window. It Is Too Easy To Mix It Up With Alt+W. Often a person is waiting to be helped and I accidentally use Ctrl+W instead of Alt+W to pull up the box to scan a patron's identification card and consequently the Alma Window closes, requiring me to find your web page and log-in again while the Patron stares at me getting frustrated.

It would be useful to be able to cancel a request and edit items from the results list in the Change Item Information tab of Scan In Items, like you currently can from the Scan In Items tab. It's confusing that both editing items and cancelling requests necessitate a Scan In Item tab change.

When working on a reading list from within Alma it would be useful if the status changed automically. For example when a member of staff chooses 'Work On' from the dropdown in actions list the status should change to 'Being Processed'. Currently this has to be done manually.

We have set up a work order department within the location 'Library Fulfilment', and within the tasks list there are 'items - in department', within this there are various items which do not have a process status applied yet and we note we are unable to filter this list to show those items which do not yet have a status.
We would like it to be possible to filter the task list so that only items with and empty process status would be displayed.

We would like an alert to let us know if a patron has placed multiple requests for chapters from one item. Copyright only allows for 10% or 1 chapter. As we are multicampus, it is hard to keep track of what a patron has requested to avoid breaching copyright.

If a patron requests a title that has multiple items when all available items are in loan,
all items will not be renewaled, because the request is pending.

In "My Library" the remark is "cannot renewal", but at that time,
in Alma,the Loan status is shown as "Normal" for some items and "Recalled" for others.
All items of the title should be shown as "Recalled".

We suggent to reflect the request data accuratelly on the Loan Status in Alma.

The role "Circulation Desk Operator - Limited" lost the priviledge to check user's contact information after July release. To protect users' privacy and manage data, we cannot assign "privilege ： User Manage Update" to this limited role as it has right to change customer's information. However our librarians will need to check users' contact information frequently at the Circulation Desk. Requesting the contact information from higher level librarian will reduce the efficiency.

We hope to have a separate Read-Only privilege for Users' contact information, then we could assign this privilege to limited role based on our workflow.

In the new Alma UI, the position of the Patron information on the Patron services page is on top or at the right of the page, depending on your screen resolution.
Our staff works with width screens, causing the Patron information to show on the right of the page.
We would like to have this information always on top of the page: currently we can't customize this.

When using display logic rules for full text, it would be great if also the coverage year where consideredt

It would be very helpful to have a possibility to prolong library opening hours in bulk. We have more than 40 libraries and now the only possibility to prolong library opening hours is to open each line with opening hours, save it and run the "Apply changes" job. With so many libraries with many lines for opening hours in the library calendar will be this change for many hours of clicking.