Better information design for pop-ups in the New Circ UI
When managing return items in Alma: information in the pop-up on subsequent steps in the process is difficult to read due to a small typeface. Also, not all information is relevant or, strictly speaking, correct (e.g. "item is not on loan" even when there is an active request).
We would like to see a larger font in general, or, if this is not feasible, at least the requester's name in bold typeface. This would add a much needed visual cue for staff processing returns.
The bullet point about the item not being on loan could be supressed as it offers no relevant information at this stage.
Similar ideas:
https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/49531262-usability-issues-with-the-new-circ-ui?
https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/49843755-configure-return-pop-up-notes
Johanna Bucher
shared this idea
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Florence Lanz (UBE)
commented
The University Library Bern strongly supports this idea, as it would add clarity to the pop-ups.