In Alma's fulfillment area, processing a library/patron digitization request often requires multiple steps to get copyright approval. Currently, the copyright clearance process is a single step - a check against the Copyright Clearance Center (CCC), but if a publisher or rightsholder isn't part of CCC, the licensing process must be managed outside of Alma.

If the digitization request is a product of a citation (ie from Leganto or Alma COurse Reserves), then it would be helpful to include relevant course data and the number of students in the course as part of the request.

We propose adding a new state to the 'Pending' workflow for digitization requests. The stages would include:

• Contacting Rightsholder
• Awaiting Rightsholder Response
• Awaiting License Review

The approval or rejection of the request would end the process.

Additionally, processors should be able to add notes at each stage and upload PDFs of the rightsholder’s approval or rejection to the digitization request record.

NOTE: CCC integration would NOT be required for this feature.