Extend time before the Alma trial survey times out
Dear support
When answering a survey of the Alma trial management (as a trial participant), the survey will time out after approximately 10-15 minutes of non activity. This will reset all answered questions, i. e. empty the fields and remove the chosen results.
We would highly appreciate it if an adjustment of the time out period for surveys was possible, since in reality it’s common to test a product thoroughly in one browser tab while having the survey open in another and only returning to the latter once the testing of the product (or a specific aspect of it) has been done sufficiently, which often takes longer than 10 to 15 minutes.
Therefore, can you implement a longer time-out period (or an option to adjust the time-out period by ourselves), please ?
Thank you.
Kind regards,
Stefan Nötzli
Portfolio development and Liasion services
E-Media
Zentralbibliothek Zürich
Zähringerplatz 6
CH-8001 Zürich
Tel +41 44 268 32 35
Fax +41 44 268 32 93
stefan.noetzli@zb.uzh.ch
www.zb.uzh.ch
Office hours: Mo, We-Th
Home office: Tu, Fr

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Katrin Eschenmoser commented
This request should indeed be treated as an urgent matter for trial surveys. Thank you in advance!