Letter for purchase requests initially approved and finally canceled
Sometimes it happens that a user's purchase request is initially approved by the acquisitions staff and sent to the vendor, but sometimes it ends up being canceled for some reason.
Prior to this cancellation, when this request is sent to the provider, the POL generated in Alma remains in "sent" status. Prior to this cancellation, when this request is sent to the provider, the POL generated in Alma remains in "sent" status. Then it will be manually canceled.
We request the creation of a letter in which the user is informed of this circumstance. Together with this, we request that a new check be added in the "Interested Users" section of the POL that allows activating the sending of this letter to all interested users of that POL.
Anonymous
shared this idea
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Stacey van Groll
commented
Hi Ana - Apologies if I'm not misinterpreting the full scenario, but shouldn't this be covered by the Interested In Letter, triggered if you have selected to "Notify upon cancelation"?
Notify upon cancelation - When selected, Alma sends an email to the user when the order is canceled. An email is sent only if this is selected and an email address is configured for the user. This option is clear by default. To control whether it is selected or not, use the po_ line_notify_interested_users_upon_cancelation customer parameter (Configuration Menu > Acquisitions > General > Other Settings).