Hold shelf request slip letter - new regex code table to create pickup number based on internal identifier for Resource sharing requests?
In 2018, a new letter for hold shelf items was introduced thanks to this idea exchange (https://ideas.exlibrisgroup.com/forums/308173-alma/suggestions/32042020-new-letter-for-hold-shelf-slips) It has been very helpful in managing physical item requests, since the letter is customizable.
We see that improving this letter to also include pickup numbers for resource sharing requests/physical non-returnable. Since these requests do not get a Request ID which then becomes the Additional ID - but rather an Internal ID – the letter could be improved to include a portion of the Internal ID as the pickup number.
For instance, a RS request has the internal ID 4177325980002286. Following the same logic as how Additional ID is generated, the pickup number would become 417-732-598 and can be included in Hold Shelf letters to the end user as well.
This would work for both regular material types, and physical non-returnable, since both are assigned an internal identifier on the borrowing library side.
The additional ID can be used for sorting the Active Hold Shelf list, but is not a searchable ID. Would just adding it to the borrowing request screen be helpful, without making it searchable ?
Can you elaborate of the workflows that would require making the ID visible in the RS requests list and searchable ?
Anna Heike Moody commented
We have since discovered that an Additional ID is indeed generated for RS reqeusts, but it is not visible on the request in the borrowing request screen and is not searchable.
We would like this idea to focus on improving the request view in the borrowing screen to include Additional ID, and make it searchable.