Send patron a confirmation email once a hold request is submitted
Patrons are expressing confusion as to whether their request was actually submitted. We propose that a request confirmation email be sent to the patron as soon as the request is submitted, as is done with other online order forms.
Dawn Mick
shared this idea
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
This cleanup process is necessary to streamline our idea management process and ensure that the most relevant and impactful ideas receive the attention they deserve. If you still feel strongly about this idea, you may submit it via the NERS process.
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Alma Product Team
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Manu Schwendener commented
In my opinion the confusion stems from the fact that in Primo VE there is no indication _during_ the submit process that the order is being processed.