Add option to not attach a logo to Letters (to reduce e-mail spamminess)
If we hide the logo by removing it from head.xsl, it's still attached to e-mails and contribute to increasing the spam score (which is already quite high due to several other issues like html-only content)
If an email logo is not uploaded, the header logo is used as the email logo. Can this please be changed? If an email logo is not uploaded, it might mean that we don't want an e-mail logo.
Alternative, to keep backwards compatibility, a new option "Don't attach logo to e-mails" could be introduced.
Dan Michael O. Heggø
shared this idea
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Dennis Müller
commented
We ran into the same issue and would very much appreciate reopening this idea. I see no use in the way it is implemented right now.
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Ling Jiang
commented
Hi Team,
Why this post was closed? Despite there is advice for spam related concerns, some customer still wants this feature. Could you please kindly reopen this post?
Thanks.
Ling -
Our Cloud Engineering team has posted a knowledge article outlining the ways to ensure that emails sent from Alma are not filtered or marked as spam. Its our experience that taking these steps does not require making changes in how the mail is formatted
Please see here for more details: https://knowledge.exlibrisgroup.com/Cross-Product/Knowledge_Articles/How_to_prevent_emails_from_Ex_Libris_products_being_marked_as_suspicious
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Over the last months Ex Libris has worked to improve the overall score of emails sent via the system, without needing to change its structure or formatting. Details on this can be found here: https://developers.exlibrisgroup.com/blog/improving-deliverability-emails-alma/
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Bronwen Blatchford
commented
Very much support this idea!