"Request re-indexing" option for withdrawn items
There is a re-occurring indexing error in Alma when withdrawing items, where these items sometimes do not disappear from the Alma instance and a re-indexing job must be performed to correct it. These items often cannot be re-activated from "Manage deleted repository" and can't be interacted with. (See attachment)
Ideally, it should be possible to request a re-indexing of the Alma-instance directly in Alma. This could be for a single record or the instance as a whole.
Anna Heike Moody
shared this idea
This is a bug and should be reported to salesforce as a case to support
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The issues brought up are considered as bug and the best way to promote them is to open a case for support.
We are continue and fixing similar issues we are encountering repeatedly throughout the re indexing requests in a proactive way.
In July release we introduce additional fixes for similar use cases.One of the enhancement we have done it to fix proactively ghost record without the need of reindexing:
https://knowledge.exlibrisgroup.com/Alma/Product_Documentation/010Alma_Online_Help_(English)/010Getting_Started/050Alma_User_Interface_%E2%80%93_General_Information/Searching_in_Alma#Ghost_(Deleted)_Records_in_the_Repository_Search_ResultsI'm closing this idea so you can use your votes.
Please indicate such cases with priority of high