Add a copy (bcc) to the library when cancel request
When a cancellation is made, a message is sent to the user notifying them, but a copy of this message does not reach any of the libraries involved. I suggest adding a BCC for the library.
3
votes
HI,
It is possible to send system emails with blind carbon copies (BCC) for any preconfigured email address. All letter tables will contain the new field, bcc_address. This can be used to send copies of letters to the relevant library’s email address.