Provide access to files FTPed to third-parties
We run a daily scheduled "Publishing to OCLC" job which sends OCLC our new and changed MARC records via FTP.
From time to time, OCLC email us to let us know that some files were not processed due to errors in the MARC (typically blanks in the leader). To fix these, we need to download the problematic files, correct them, and manually upload to OCLC again.
However we don't have access to these files in Alma. (OCLC deletes them from their server when their automated process picks them up so we can't get them from there either.)
We managed to log a Salesforce case to get the developers to find the files for us, so obviously the files are retained. However the process took several months and a lot of ExL staff time.
Libraries should be able to access the file that was sent to or from a third party directly from the job report.