Ability to amend the Reason MappingTable
Currently if an item has its due date shortened due to a Recall or a Patron Expiry the text provided to the end user, via the shortened loan due date letter, is not customisable. There doesn't appear to be a Reason Mapping table, so the text for the RECALL or PATRONEXPIRY reasons is somethign we have no control over.
It would be really useful to be able to amend these .
Iain Gray
shared this idea
Hello All,
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Alma Product Team
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Sharon Holderman
commented
This would be so helpful because the expiry reason is worded awkwardly and confuses our patrons. That reason refers to their patron card is expired before the due date. However, their patron card is their university ID. Please let us reword these as desired!
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Natasha Stephan
commented
Oh my goodness, yes. I'm working on customizing the Shortened Due Date Letter (FulShortenedDueDateLetter) right now, and struggling with wording that works with the structure of the existing messages.