Please allow library staff to override the re-loan limit embargo if needed.
Please allow library staff to override the re-loan limit embargo if needed.
We profiled a 24 hour "embargo" using the new Reloan Limit parameter in Alma, so patrons have to wait 24 hours before checking out another laptop. However, there have been several times that a patron checked out a laptop, but experienced technical difficulties with the device and returned it to check out a replacement device. However, Alma doesn't allow staff to override the new reloan limit so we have to keep a written note with the patron's info, item barcode, etc. and do a manual check out for the replacement device after the embargo time has passed.
In cases such as this, it would make sense to allow library staff to override the embargo if needed.
Thanks for considering this idea.
Hello All,
This idea has been closed as part of a cleanup process for ideas older than two years with fewer than 20 votes.
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Alma Product Team
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Hi,
The embargo limit is configurable in the 'Block Preferences' (Fulfillment Configuration menu). You can use this option to configure this block to be overrideable. See https://www.screencast.com/t/M0mzQ8x3gC
Thanks,
Moshe