Hold Shelf policy for RS items
When using Lender Due date for RS items (Fulfillment > General > Other Settings > ignorelenderdue_date = false) the date for Pick up from shelf is the same as the Due date. This is, according to ExLibris, working as intended, but we have a few issues with the workflow.
This makes the workflow more manual and difficult than needed, given that we have to manually check RS items that is not getting picked up by patron within a couple of weeks. Having the RS items on Hold shelf for up to 4-6 weeks is poor use of time - for the patrons, the book and the library.
If we could set a Hold shelf expiry date for RS items that is shorter than Due date, it would make it easier for the circulation desk personal to remind patrons that they have a book waiting. This will give the book more time at use with the patron, and less on the hold shelf. It will shorten the waiting time for other patrons, as the book will be returned earlier to the owning library if it is no longer needed by the patron.
The best would be if this process could be automated, e.g. by TOU policy. (Much like the Hold Shelf Period policy that exist for TOU type Requests.)
If it’s not possible to populate a Hold expiry date automatically, a data field in the receiving RS items pop-ups would be helpful. (Pictures added.)
Camilla Pellegrini Meling
shared this idea
Alma now enables users to configure if the Maximum time on hold shelf (Days) for an item to remain on a hold shelf before being returned to the lending library should be based on the request Due Date or the Circulation Desk Hold Shelf Expiration Time.
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Gran
commented
Hi Exlibris,
any news about when this will be implemented? -
Benjamin Mulchin
commented
Hello, I would also like to know if there have been any updates on this idea
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Gillian Keleher commented
Hi Moshe Shechter, is there any update on this planned idea?
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Anonymous
commented
Yes! It makes no sense to keep an item on the shelf for the entire loan period and we have to respect lending libraries' due dates, so we can't just have one set loan period for all resource sharing loans. The due date can only be changed after the item is checked out, which amounts to a recall for the patron. Please fix this!
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Suri
commented
Agree